Adult Services
SERCO – American Job Center in North Riverside
SERCO provides employment assistance and occupational job training to Cook County residents which leaders to employment in in-demand occupations and industries with wages that lead to self-sufficiency. This workforce development center provides eligible customers with labor market counseling, career coaching, interview skills training and resume development with the final goal leading to employment through job referrals and placement, job club activities and hiring fairs. Eligible participants can also receive paid occupational training in approved high-demand occupations.
Our agency is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Funding for this program is made possible through a grant provided by the Chicago Cook Workforce Partnership. This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. For more information, please visit ChiCookWorks.org/DOL-Funding.(Click here for more info)
SERCO AJC
SERCO is a subsidiary of Central States SER – Jobs for Progress, Inc. SER is part of a network of organizations expertly guided by the same executive management team at the parent organization SER Metro Detroit, Jobs for Progress, Inc. SER is part of a network of organizations expertly guided by the same executive management team at the parent organization SER Metro Detroit, Jobs for Progress, Inc and under the umbrella of the Unified SER Family, a dynamic group of non-profits and for-profit companies.
Malcolm X Information
The term "WIOA adult" refers to the Workforce Innovation and Opportunity Act's program for adults, which provides career services, job search assistance, and job training to help eligible individuals find employment and advance in their careers. It is a core component of the public workforce system designed to connect workers with employers and improve workforce development.
A “dislocated worker” customer of the Workforce Innovation and Opportunity Act (WIOA) must meet general eligibility requirements and at least one (1) of the following dislocated worker eligibility requirements: Been lead-off or terminated or has notice of employment termination or layoff also includes impending separation from the Armed Forces, is eligible for unemployment benefits, tenure, unlikely to return, plant closure, substantial layoff.
Center Manager: Ahmad Sanders
American Job Center at Malcolm X College West Campus
4624 W Madison Chicago, IL 60644
Office: (773) 722-3885
Email: asanders@il.sercohq.com
Adult Low Income
Provides employment, training, resume' building, job seach, job referrals, introduction to employers through hiring events/job club, financial literacy, supportive services which include but not limited to housing referrals, clothing assistance, hygiene, and transportation and so much more.
Ages 18 and over, low income or, basic skills deficient, Authorized ro work in the US, Resident of Cook County, male born after 1960 Selctive Service Compliance.
Solar Panel Training Program
A thirteen week training program to become a certified solar panel installer. This program is Monday and Wednsdays from 9am - 1pm. We provide supportive services, uniforms, tools, and job readiness training. Participants obtain a partcipation certificate and NABCEP PV certificate.
Ages 18 and up, selective service compliant, authorized to work in the US, lives in Cook county, recieves government asssistance, is part of the foster care system, lives in a enviornmental justice community, and had justice involvement.
